Welcome to TEAC AMERICA's Technical Support Center

The development, production and supply of our Data Storage Products are supported by dedicated engineering, sales, and technical support personnel. Our TEAC AMERICA, INC. Support Staff is committed to provide you with the best Pre and Post-sales service for your data storage product.

NOTE: This site exclusively supports the Americas region -- those countries in North, Central, and South America.

Product Resources

Following product information (specs, downloads, documentation/manuals, FAQs) has been organized within the corresponding product KnowledgeBase.

Depending on the product type you have,


If you didn't find the information you need, click here to contact tech support directly.


TEAC AMERICA, INC. Contacts

The Data Storage Product Division (DSPD) Sales, Technical and Service Support is available in the America's region: Monday to Friday. 8:00am to 5:00pm PST (Except for national holidays).

DSPD Sales Support:
voice:    (323) 726-0303
fax:       (323) 727-7652
e-mail:  dssales@teac.com

DSPD Technical Support:
voice:    (323) 727-4860
fax:       (323) 869-8751
e-mail:  click here
DSPD Service and Repair:
voice:    (323) 727-7694 or 727-7616
fax:       (323) 727-7606
e-mail:  dssvce@teac.com
DSPD Parts Department:
voice:    (323) 727-4840
fax:       (323) 727-7632
e-mail:  parts@teac.com